FAQs

Frequently asked questions about your biometric screening events.

We recommend 5-6 weeks advance notice to ensure a successful event. This allows time for you to promote the event internally to get the highest registration. It also allows MSU ample time to secure staff and ensure the team has the supplies they need.

Yes. We need at least 10 participants for onsite events. The event minimum guarantee is agreed upon during the implementation call, which is based on past and potential participation. Groups have up until one week before their scheduled event to make any changes (increase/decrease expected participation) without incurring fees.

Each screening appointment takes approximately 12-15 minutes from start to finish depending on the screening services provided, which includes 1:1 result distribution.

Yes, we can set up your dedicated online registration page so employees can select an appointment time for your group’s onsite biometrics event or choose to reserve a home/office test kit register to be delivered to their preferred location and to be administered, by them, at their leisure.

Our screeners are either licensed health care professionals in the state of Florida, or business professionals supporting onsite efforts.  This includes EMTs, Firefighters, Paramedics, PAs, LPNs, RNs, CNAs, MAs, and RDs.

Health screening results are given only to the participant and will not be distributed to you as the employer without written consent of the participant in advance. After the event, MSU maintains the screening results for up to 7 years in compliance with HIPAA. You may elect to have MSU upload the screening results directly to your insurance carrier with express written consent from the participant.

MSU personnel are trained to respond immediately in the event of an emergency. Your MSU team lead will contact emergency personnel ASAP and will complete a medical referral outlining the details of the emergency recommendations and all steps taken with the participant.